Privacy Policy
Titan Mechanical
Effective Date: October 14, 2026
Website: https://titanmechanicalinc.com
1. Introduction
Titan Mechanical (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting services, communicating with our team, or opting in to receive text messages.
This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you regarding your personal information.
By using our website or providing information through our services, you acknowledge the practices described in this Privacy Policy. Consent to receive marketing text messages is requested separately and is not a condition of purchasing our services.
2. Information We Collect
We may collect personal information when you visit our website, submit a form, request service, communicate with our team, or voluntarily subscribe to SMS communications.
Information collected may include:
- Full name
- Email address
- Mobile or telephone number
- Residential or business address
- Service requests and appointment information
- Information submitted through contact forms
- Communication preferences and consent records
- SMS interaction data, including message timestamps and delivery status
- IP address, browser information, and website usage data
We collect information necessary to respond to inquiries, provide HVAC and mechanical services, communicate with customers, and operate our website.
We respect your privacy.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information is only shared with our SMS platform providers, gateway vendors, and mobile network operators as necessary to transmit your text messages.
User Opt-Out Rights
You can cancel the SMS service at any time. Simply reply STOP to any text message from us. After you send “STOP,” we will send you a reply to confirm that you have been unsubscribed, and you will no longer receive SMS messages from us. If you want to rejoin, sign up again as you did initially.
Data Security and Retention
We protect your mobile phone number and consent records using administrative, technical, and physical safeguards (including encryption and restricted access). We retain your mobile data only as long as necessary to provide your requested communications or comply with legal obligations.
3. How We Collect Information
Titan Mechanical may collect information through:
- Website contact and service request forms
- Appointment scheduling and customer support interactions
- Telephone calls and email communications
- Online checkout or payment processes, when available
- SMS subscription forms and text-to-join campaigns, when offered
- Website cookies and analytics technologies
- Voluntary customer submissions
When collecting mobile phone numbers for SMS communications, we request appropriate consent for the specific types of messages being offered.
4. How We Use Your Information
We use collected information for legitimate business and customer service purposes, including:
- Responding to customer inquiries
- Scheduling appointments and service visits
- Providing estimates and service information
- Sending appointment confirmations and reminders
- Communicating service updates
- Responding to customer support requests
- Delivering
5. Contact Us
If you have questions about your privacy or SMS data, please contact us at:
- Company Name: Titan Mechanical
- Address: 724 E Osie St, Wichita,KS 67212
- Email: info@titan-group.co
- Phone: (316)799-3208
